A documented positioning system: value proposition, audience definition, story, message hierarchy, reasons to believe, and the strategic decisions needed to guide identity, website, and go-to-market work.
Not necessarily. Naming is part of the engagement only when the current name creates a real strategic problem or a new company, product, or offer needs one.
The people who own the business direction and the people closest to customers. We keep the working group small enough to make decisions and bring in subject-matter input where it matters.
Yes. Existing customer research, sales notes, performance data, and prior strategy work become inputs. We separate what is still useful from what needs to be tested again.
Start with the decision the business is struggling to make clear. We will scope the research, stakeholders, and outputs around that problem before the engagement begins.